I wrote this Blog post last week describing how the changing world of IT folks can be made simpler through the strategic use of Managed Service Providers for network services.
http://blog.smoothstone.com/bid/29113/The-Ever-evolving-Role-of-IT
Let me know your feedback.
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I think this article is great! I like the part where you state 'MSPs function as an extension of the existing IT staff to provide an additional, specialized level of support' That makes a really good point.
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